Testimonials, what our customers say about our financial services, LR Finance, Wigan, Lancashire, NW 2017-05-04T04:57:35+00:00

What our customers say
about LR Finance, Wigan, Lancashire

‘Everything was dealt with brilliantly’

Janet Rodan…staff really helpful…will definitely be recommending LR Finance to friends and family.

Alison Jones

‘We have used LR Finance for a number of years’

They offer expert advice and explain all options clearly. They are very friendly and courteous and I would highly recommend LR Finance and Vicky Whittle, our Financial Advisor.

Stewart & Lesley Bonner

‘Matt has been a great help to us’

He gave us professional advice, not just to save us money, but to help us look towards the future… friendly… approachable… professional… Couldn’t be happier with the advice he gave us.

The Tabern Family

‘I found Elanor pleasant and welcoming’

Q: ‘Did LR Finance secure you an amount above that offered by your current provider?’

A: ‘YES, the information and advice given was always thorough and explained simply. You never feel you are rushed, I would recommend the Pensions and Investments service.

Janet Holian

‘Excellent service from Matthew’

…would definitely recommend him

McDonnell & Cooper

‘Matthew has a can do approach’

I am extremely impressed with the service provided… would not hesitate in recommending LR Finance to family and friends

Jonathan & Carole Smith

‘Excellent service from Vicky’

Always available to answer any questions and offer advice

Andrew & Louise Williams

‘A very professional and helpful service’

I would recommend the Pensions & Investments service to friends and family. Thank you, Elanor.

Mr Vernon

‘A very professional and knowledgeable service’

Praise for the service provided by Janet Rodan, LR Finance Financial Advisor

Jes & Lisa Luckett

‘so grateful for the advice Deborah gave me regarding my re-mortgage’

There was clear communication throughout the process and any queries I had were responded to efficiently. Thank you.

Adele Croft

‘Fantastic service, Deb was on top of everything, from start to finish!’

I would happily recommend Deb, who was on top of everything, from start to finish!

Kelly Guerreiro

‘Janet was extremely helpful’

Janet was extremely helpful and fully understood our circumstances and what we needed to put in place in order to improve our current situation. She was friendly approachable, we are very grateful for her professional advice.

Claire Speers

‘Matthew was very friendly . . . reliable from start to finish’

Matthew was very friendly, helpful and reliable from start to finish. he was very understanding and willing to explain anything we didn’t fully understand. Thank you for all your help.

Nathan & Charlotte Relph

‘Thanks Janet for all your help!’

Daniel Meekin

‘Would 100% recommend LR Finance to friends and family’

Janet, thank you for your help, support and advice.

Lisa Luckett

‘Vicky was great as always’

Michael McIlorum

‘ two residential mortgages . . . with extremely competitive deals’

After being recommended to LR Finance by a trusted friend in the property market, I have just completed two residential mortgages with them. (This was after wasting my time with a national broker who failed to deliver.) As head of sales for a leading merchant bank, I understand the pros and cons of raising finance and I cannot praise Elanor and her team enough for giving me a first class service throughout and delivering on both mortgages with extremely competitive deals. I would highly recommend.

Paul Aspray

‘ . . . we were given excellent service’

Deborah Marcroft Client Feedback: I really feel we were given excellent service and I don’t know how this could be improved.

Margaret Walsh

‘. . . made to feel comfortable on every visit’

Matthew Halliwell Client Feedback: Pleasant and made to feel comfortable on every visit.

Paula Maloney & Ewan Morris

‘ . . . making a remortgage a pleasant experience’

Always a pleasure to meet Matthew. He has the knack of making a remortgage a pleasant experience.

Mark Scott

‘Janet was brilliant, could not of done more for us’

She was very patient and thorough. Would highly recommend her exceptionally helpful, pleasant and professional.

Gemma & Jonjo Gallagher

‘Janet was extremely helpful, making the whole process of re-mortgaging easy and stress free’

Have already recommended your services.

Emma Jackson

‘The service provided was exceptional

Could not fault anything, absolutely brilliant.

Jonathan Perrins

‘A Big Thank You’

To Deborah, Donna and all the Staff, thanks for your knowledge, know-how and advice – all delivered in a warm and friendly manner (with patience!). I couldn’t be happier with your service and the product you found me will change my life forever (no exaggeration). I wouldn’t hesitate to return.

Vicky McCann

‘Very thorough explanations’

Deborah Marcroft is a Lovely Lady, very helpful. Very thorough explanations. All staff at LR Finance very pleasant and courteous.

B Johnson

‘Thank you to all the staff for your patience’

Thank you to Deborah Marcroft and all the staff for your patience throughout a very drawn out process. I’d highly recommend LR Finance and would definitely use your services again.

Rachel Thompson

‘an absolute Angel in helping us’

Janet Rodan was an absolute Angel in helping us. We can’t thank her enough.

Phil Popple

‘Just to say a HUGE thank you to Matthew for your excellent advice, support and sense of humour!!’

I always come enjoy meeting with you and come away knowing that your advice is SPOT ON!! I wish all business meetings were as good!! You’re a STAR !! And that’s from a Head teacher! . . . all the staff where exceptionally helpful, pleasant and professional.

Clare Doodson

‘We cant thank you enough for all your support. You made the process less stressful’

Excellent service and support from Matt and the team. Thank you!! we would not hesitate to recommend you to friends and family.

Ceris, Ryan & Tom

‘We are very happy with the service we received from Deborah’

. . . would definately use her again and recommend her to friends and collegues.

LR Finance Client

’10 + years and we keep coming back!’

Wonderful service yet again. See you in a couple of years. 10 + years and we keep coming back!

J Kerrie & Anthony Longden

‘stressful situation made a lot more manageable’

Vicky was very helpful and made a very stressful situation a lot more manageable.

Nigel & Kate Fairclough

‘friendly and helpful’

Excellent customer service. All staff Bright, Friendly and Helpful.

Diane Blackledge

‘LRF achieved more than I expected’

LRF achieved more than I expected. All members of LRF I had dealings with were very friendly, made me feel comfortable and at ease. They always passed on messages or called back when they said they would and kept me informed at all times.

John Doran

‘excellent service as always’

Matt is always very helpful & reassuring, thank you so much (don’t change). Everyone else in the office very helpful and polite.

Joanne Roberts

‘feel good feeling’

We feel that we have made a good choice with our investments and have a ‘feel good feeling’.

Mr & Mrs Latham

‘excellent service’

Excellent service – nothing is too much trouble (from any member of staff).

Vicky Bamper

‘very helpful’

Vicky was very helpful and made things easy to understand.

Andrew Hall

‘an excellent service’

Mathew once again provided an excellent service and took a genuine interest in our circumstances. He is a credit to L R Finance.

Niel Buchanan

‘extremely pleased with the service’

I was extremely pleased with the service I received from Vicky. She was polite, friendly and very helpful. I would definitely recommend them and use LR Finance again.

Helen Tabern

“courteous and extremely helpful”

All of the staff at LR Finance were courteous and extremely helpful. I would like to thank Matthew for his advice, professionalism and patience- I had so many questions!!!

Cherryl Cooper

‘Very pleased with the new place’

Thank you for sorting out my (different) circumstances, it was and is much appreciated. Very pleased with the new place.

Ian Hayes

‘high standard of service’

A high standard of service provided by all staff at LR Finance.

Lowton & Crooks

‘polite, prompt & courteous’

At all times staff were polite, prompt & courteous. I do like the characters. They lighten the tone.

Sarah Critchley

‘a very enjoyable experience’

Did LR Finance secure you an income over and above the amount offered by your existing provider? Yes an enhanced pension with good advice, practical solutions and a very enjoyable experience.

Michael Grant

‘helped every step of the way’

We could not of asked for a better service Elanor was not mean with her knowledge, she helped every step of the way. We would not have been able to do this without her help.

Mr & Mrs Jeffery

‘made us feel welcome’

Did LR Finance secure you an income over and above the amount offered by your existing provider? YES- The staff & Elanor were helpful, made us feel welcome, we were satisfied with the outcome as we could not have done it on our own.

William & Eileen Hitchen

‘Excellent service’

Excellent service will always recommend.

Anthony Taylor

‘operates with integrity’

Elanor is always honest and thorough and operates with integrity.

Carol Hayes

‘very easy and stress free’

Vicky was very helpful and a lovely lady! She made buying our house very easy and stress free. Thank you!

Emma Roberts & Marc Davis

‘I am intending to contact you again’

I have had bad experiences in the past with financial advisors but LR Finance (Matthew) where great. I am intending to contact you again to discuss my husband’s pension.

Kay Duffield

‘lovely & courteous’

Extremely helpful and made me understand all that was discussed. Everyone is lovely & courteous.

Janet Schofield

‘Top class service’

We have used LR Finance more than once, we have always found them extremely helpful & professional. Top class service.

Stuart Bonner

‘…helpful & efficient with prompt & good advice’

Elanor arranged my pension income plan- she was helpful & efficient with prompt & good advice.

Tony Woodfin Pension Annuity Advice

‘They couldn’t do enough for us’

All the staff were very helpful & polite. We looked around at several financial advisors before to going to LR Finance. They were recommended by a friend of ours. We would definitely recommend to other people. They couldn’t do enough for us.

Sabrina & Richard Tedford

‘First class advice’

“First class advice → first class coffee → First class environment!” A massive thanks to Matthew and the team for their “fuss-free” expert advice. ♪♫ Bravo!

Beverly Houghton

‘…helpful and a pleasure to deal with’

Elanor as always very helpful and a pleasure to deal with

Anthony Catterall

‘I was very happy with the service…’

Elanor, I was very happy with the service you provided and the outcome

Peter Evans Pension Annuity Advice

‘Thank you for everything you have all done’

Thank you for everything you have all done for us especially Vicky! We got there in the end and we will certainly be recommending your service:)

Rachael Kelly-Moorfield & Michael Bear

‘Excellent service’

Janette & Richard Cotton

‘…would recommend to all’

Excellent service as always. Very polite,helpful staff espaecially Elanor and would recommend to all.

Kathryn &  Jason Lightfoot

‘Very helpful & friendly staff’

Very helpful and friendly staff. I have a lot of faith in their knowledge and how best to help my personal circumstances.

Alison Parker

‘I have used L R Finance time and time again.’

I have used L R finance time and time again. I continue to us them as I am not the most organised person in the world and they prompt me when my mortgage product is due to expire to ensure I remain on a competitive rate and they take care of all the paperwork and details for me.

I have used L R Finance for over 5 years. Initially Linda dealt with my business and this year following her retirement I have dealt with Vicky for my remortgage and life cover arrangements to protect my family. I am happy to say that the advice and service is still great and I will continue to use them in the future.

I have this year arranged my seventh mortgage with L R Finance and feel this speaks for itself. I wouldn’t hesitate in recommending them to others.

I have in the past arranged a number of buy to let mortgages with L R Finance and this year took Vicky’s advice and arranged a portfolio mortgage for my entire buy to let properties. As this appeared more complicated I initially had reservations although the advice and service given by L R Finance made the transaction straight forward. They even liaised with my solicitor to ensure completion took place before the mortgage offer ran out and the competitive rate expired.

Eddie Sheridan

‘trustworthy is the best word I can find to describe L R Finance’

During the past 5 years, L R Finance has organised 2 mortgages for my family, we have been extremely impressed in the friendly and uncomplicated way these mortgages have been advised and concluded. The extra effort put in by Vicky Whittle to secure a deal due to expire during an interest rate increase was far beyond our expectations of this type of business. We will definitely return for further advice in the future and “trustworthy” is the best word i can find to describe L R Finance.

Carl & Sarah Dearden

‘…found them to be approachable and professional and use clear and straight forward advice’

I have used the services of L R Finance for the last 7 years, I have always found Elanor to be friendly, professional and conscientious. I have used L R Finance for all areas of financial planning, re-mortgage, protection, investments and I have recommended them to numerous friends and colleagues who have also used them and found them to be approachable and professional and use clear and straight forward advice.

I always use Elanor at L R Finance and regularly recommend them to my friends and colleagues because they provide a great service and a great job.

Pat & Phil Brown

‘…The services we received from L R Finance was exceptional’

I am writing to compliment the service of one of your members of staff in the above sale.

Matthew Halliwell handled our sale including finding a mortgage, building and contents insurance and life cover. We were very impressed with his professionalism, level of commitment and helpfulness in our sale.

The service we received from L R Finance was exceptional and we wanted to pay our compliments.

Kathryn Halliwell and Mr Stuart Barker

‘…Excellent job!’

Matthew and the team did an excellent job!

Julia Eden

‘…he has helped us save money by getting us the best mortgage’

Matthew is a lovely man that’s helpful and he has helped us save money by getting us the best mortgage so for that we are grateful.

Stuart Prescot

‘…I think I would’ve struggled without his advice’

Matthew was extremely helpful and met with me a number of times without an appointment. The advice he gave me helped me complete my first home move with very little stress and i think i would’ve struggled without his advice. Many thanks.

Andrew Green

‘…an efficient service, with informative and impartial advice’

Elanor has been advising me on financial matters since 2000, giving me sound, independent advice, initially on mortgage selection and then various insurance options. The mortgage selection was taken across various lenders looking for the best mortgage to suit my requirements. She gave impartial advice, discussing the merits and disadvantages of each mortgage option.

Advice was then given on the various insurance options available. Again, after discussing the different schemes available I decided to consider Critical Illness Cover and Mortgage Payment Protection Cover. These seemed appropriate to my requirement as I am self employed. Due to serious cardiac illness in 2006, these policies provided me and my family with security in the knowledge that my mortgage repayments were covered during my illness. The Critical Illness Cover provided us with the necessary facilities to enable me to recuperate after a very serious illness and subsequent major operation.

As a self employed driving instructor, without these policies and the advice given, I would have had considerable financial problems after illness.

In summary, Elanor and her team provided an efficient service, with informative and impartial advice.

David Willey

‘…very helpful and professional’

Matthew was very helpful and professional.

Cameron Phelps

‘Excellent cost saving exercise…’

Excellent cost saving exercise by Elanor.

Mr & Mrs Eatock

‘Great service and will be coming back for more’

Right from the first telephone call Matthew has been excellent, very thorough and tenacious and always willing to answer questions no matter how small. Great service and will be coming back for more.

Gavin & Emma Wright

‘It is always a pleasure to deal with L R Finance’

It is always a pleasure to deal with “L R Finance”. Elanor is excellent at what she does and always explains everything clearly, she truly cares about your situation, Many thanks again.

Rebecca O’Hanlon

‘…We look forward to using your services again’

Once again we received an excellent service from the company and Vicky Whittle in particular, we were offered good advice and kept fully informed of progress. We look forward to using your services again. Thank you.

Mr & Mrs Farrell

‘We have found staff extremely helpful and friendly and the company trustworthy and of the highest integrity’

Our introduction to L R Finance in 2001, followed our reading an article in a local newspaper, at a time when we were considering converting our existing endowment mortgage, which had become less attractive by the day, to a repayment mortgage.

We made an appointment and met Independent Financial Adviser, Elanor Hill, who over a short period of time helped us reduce our financial commitments, thereby increasing our disposable income, and create more financial security for our family.

We have found staff extremely helpful and friendly and the company trustworthy and of the highest integrity.

We have remained in touch with Elanor at L R Finance and from time to time receive advice on alternative mortgage products, accident, sickness and unemployment insurance, contents and buildings insurance and much more.

L R Finance is also able to provide advice on alternative forms of short term and long term investments. We will be contacting Elanor at the appropriate time to seek valuable advice”

Harry and Carole Webster

‘…excellent service yet again…’

Very friendly & helpful, excellent service yet again Vicky thankyou 🙂

Geoff & Julie Bates

‘…big thank you to Matthew and all the team…’

Matthew was very helpful and we would definatley recommend LR Finance to other people who need any financial advice. Its also very helpful that your company is open on a Saturday. We would like to say a big thank you to Matthew and all the team at LRF.

Sylvia Pavlikova & Alex Danko

‘…extra 30% from my pension income…’

Elanor thank you for all your help and service and for getting me an extra 30% from my pension income.

S Morris

‘No need for improvement…’

No need for improvement more than happy with the service received.

Lina Causey & Philip De Burgh

‘Thanks for everything!’

Thanks for a great service. Matthew was very helpful, explained things well & worked hard to get us the best deal. Thanks for everything!!!

Silas Nicholls

‘…look forward to seeing you again…’

Good service, look forward to seeing you again in 2013 for the remortgage!

Lancaster & Veitch

‘…nothing is too much trouble…’

As always, a wonderful service and nothing is too much trouble. This was our 6th product arranged by you and we wouldn’t go anywhere else.

Kerrie Longden

‘…excellent service and clearly explained all products…’

We found LR Finance to be an excellent service and clearly explained all products to us. We will use L R Finance in the future.

Katie & Peter Laithwaite

‘…delighted with the service that we have received…’

We are delighted with the service that we have received from the company and from Matthew Halliwell in particular. His expertise and knowledge enabled us to move to a house that we love. We would like to continue to do business with Matthew in the future, as we trust him and know that he has a firm grasp of our financial situation. Many thanks!

Alison Halliwell

‘…Excellent service, friendly and competent …’

Excellent service, friendly and competent staff who dealt with my requirement efficiently and professionally. Thank you to Vicky Whittle.

Marie Hart

‘…extremely helpful and very approachable…’

We found all the staff extremely helpful and very approachable at any time when needed.

Andrew Foy & Laura Hollingsworth